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Suresh1970
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Ntlworld email hacked

Hello, an old ntlworld email address that I thought had been deleted seems to have been hacked.  I have no access to the inbox either. Any ideas?

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Zak_M
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Re: Ntlworld email hacked

Good afternoon @Suresh1970

 

Welcome to the forum and thank you for taking the time to post. 

 

I am sorry to hear that you are having some issues with your email. 

 

Are you a virgin media customer still?  

 

Kind regards,

Zak_M

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Suresh1970
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Re: Ntlworld email hacked

Hiya,

yes I resigned withVM, have new email, tried to access hacked one but no joy!

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Zak_M
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Re: Ntlworld email hacked

Thank you for coming back to me @Suresh1970

 

No problem at all, we can get this sorted for you. 

 

I will drop you a PM so that we can get some account information. 

 

Kind regards,

Zak_M

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