Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Ntlworld email account still active/forwarding, 2 years since I left VM

Wonderfalls
Tuning in

on ‎14-05-2022 16:36

I left Virgin Media almost 2 years ago. Two Ntlworld email accounts associated with the VM account still appear to be active, and are forwarding spam to my current email address.

As I can no longer access my VM account (system reports it no longer exists, as one would expect), can someone from VM please contact me and get the Ntlworld email accounts deleted?

Thanks

0 Kudos
2 REPLIES 2

coenoby
Very Insightful Person
Very Insightful Person

on ‎15-05-2022 09:25

@Wonderfalls wrote:

can someone from VM please contact me and get the Ntlworld email accounts deleted?

One of the VM Forum Team (VM employees who support this forum) will contact you via this thread in the next day or so, They can arrange to get done for you.

Coenoby

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Ashleigh_C
Forum Team
Forum Team

on ‎16-05-2022 09:39

Hi there @Wonderfalls

 

Thank you so much for your post and welcome back to the community forums! 

 

I'm so sorry to hear that this has happened with your old email address, I'd be more than happy to get these deleted for you. 

 

I will pop you a PM now so we can look into this, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

 

Thank you.

Top