@John2021 wrote:
I had and still have a problem with my ntl email accounts , one has been fixed and the other is still waiting to be fixed , wonder if it’s because it’s ntl and not a virgin address .
The Forum team have responded to you on your own thread regarding that account.
However just to put the record straight re your question "wonder if it’s because it’s ntl and not a virgin address ."
In fact, ntlworld.com is a Virgin Media address. All the so called legacy domains from the various companies who merged or were taken over to form Virgin Media all run on the same email platform as Virginmedia.com accounts.
Just a quick update. Katie_WT has just updated your thread to say the IT team have resolved your problem.
Coenoby
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I am just another Virgin Media customer.
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