Still no call back from virgin media after a week
Have you heard anything back from the team since your last post?
I have looked into your account and I have re-enabled your email address, please can you check and advise me if you can access your mailbox now.
I have been contacted by phone and went through the password reset for the second time without success. No further contact after that 6 days ago. Just tried again and still forbidden.
Sorry to hear that your issue hasn't yet been resolved brains1900.
I can take a further look into your account but would need to do this by private message, so that we can clear account security and confirm your details.
I will drop the private message over in a moment, so that we can get it sorted for you.