Thanks for your post and welcome to the Community Forums, PaulT37,
Apologies for the delayed response, have you been able to get your email account closed since your post? What you can also do to secure your mailbox is to change the password by using the forgot password option with will prompt a change of the password for you: https://my.virginmedia.com/forgot-details/password
I've have also send you a private message to confirm your account and email details, if you still need help.
Cheers,
Corey C