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CovDean
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Ntlworld email Inbox contents deleted

30/03/2020 - deleted contents of Bin on iphone8. About an hour later noticed complete contents of Inbox had disappeared. Logged into account on PC and still no emails in Inbox, except one that had just arrived. Deleted items folder also empty. Phoned VM today and the tech said there was a fault at VM end and Inbox contents should be restored when issue fixed. Is this true? Can someone verify? Many thanks.

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Retro-Tech
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Re: Ntlworld email Inbox contents deleted

Hi,

Have you managed to resolve this yet?

I've tried a couple of my Ntlworld email accounts and they seem ok...but didn't try them yesterday so not sure if there was an issue.

Retro-Tech


Here to help! I'm a technician helping out whilst working from home. Find out more


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Sololobo
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Re: Ntlworld email Inbox contents deleted

Retro-Tech, as a new poster you may not be aware that marking a post as helpful actually flags it as resolved. Posts marked as resolved are more likely to then be ignored.

The OP should only mark a post as helpful when it's actually been resolved.




It's What I Do.
I Drink and I
Remember Things.

Only mark a post as helpful if your issue has been resolved.
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CovDean
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Re: Ntlworld email Inbox contents deleted

Hi Retro-Tech,

Issue not resolved yet. Still missing all my Inbox email apart from what I have received since the fault. Apparently the issue only affected ’a small number of accounts’, whatever that is supposed to mean.

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CovDean
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Re: Ntlworld email Inbox contents deleted

Sololobo,

Thanks for the advice.

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