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Mike102
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Ntlworld.com

My email was compromised back end of last year. I did all the necessary security issues and opened a new VM account. I've discovered that the trash has notifications that the old account is still being used but its use is being prevented which is admirable. I think by now that ntlworld account should be closed or shutdown. How do I go about telling VM? I'm a customer of Virgin.

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Tom_F
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Re: Ntlworld.com

Hi Mike102, thanks for posting.

 

Sorry to hear you've been having issues with an old email account. Let us take a look and see what can be done, just look out for my PM (the purple envelope) and we'll take it from there.

 

Tom 

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Tom_F
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Re: Ntlworld.com

Thanks for getting back to me so we can get this sorted out Mike102. I've confirmed the ticket-details via PM. Please let us know if you encounter any more issues, or if we can help with anything else.

 

Tom

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