I closed my ntlworld.com email 18 months ago and changed my address. Unfortunately I’m still receiving emails from ntlworld and some are quite horrendous and threatening. If I block this address, I seem to be also blocking my new email address….. WHY?
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Thank you for reaching out to us here on the Community.
I am sorry to hear you are receiving these emails, we would be happy to assist further.
I will just need to take a few details so I am going to pop you over a private message. This will be available via the purple envelope on the top right of this page.