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Ntlworld Email Compromised

Atvilly
Joining in

on ‎14-08-2023 09:32

My ntlworld email has been hacked and I'm unable to reset the password or make any security changes. I don't have any details to assist on the phone I need to reset the password and eventually close the email ASAP

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Sabrina_B
Forum Team
Forum Team

on ‎14-08-2023 09:36

Hi @Atvilly 👋.

Thanks for reaching out to us. Apologies for the issues that you are facing with an email address.

We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. Please look out for the envelope on the top right of your web browser or if you are using a mobile device it will be located under your profile icon.

Thanks.

Sabrina

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