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elixiroflife
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Ntlworld Email Access

Hi there,

Hope you are all staying safe.
since the outages i have only been able to access my emails once. I have not had access to them in the last few days. I have tried resetting the password. It simply says unavailable on the website.

Please can someone help me ?

thanks

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coenoby
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Re: Ntlworld Email Access


@elixiroflife wrote:

Hi there,
Please can someone help me ?


If you are seeing the error message "Your mailbox is not available at the moment" it usually means that it has been locked for security reasons. One of the Forum Team (VM employees) can arrange for it to be unlocked for you.

Once they have picked up on your post, which may take a day or so, they will contact you via this forum and arrange to get the details from you. Please don't post your email address here, they will send you a private message via the forum.

Coenoby

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elixiroflife
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Re: Ntlworld Email Access

thanks
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Martin_N
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Re: Ntlworld Email Access

Hi elixiroflife,

 

Thank you for your post and welcome to the community. 

 

I'm sorry to hear about the issues you're having. I will private message you so we can look into this. 

 

^Martin

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