I have had ntlworld email address for years. Suddenly it is telling me it needs verification for account. When I put in my password it tells me either the email address or password are wrong. They aren't. I have Gmail too but I don't use it much. My main email address is ntlworld.
How can I sort this out? Is it my phone or the emails?
The most important question here is the following ;
Are you a current VM broadband customer? Now if the answer here is no, then probably the email address, mailbox and all the mail in it has been deleted, or is in the process of being deleted. And that’s really fair enough, you aren’t a VM customer, not paying them anything, so…?
On the other hand, you are a paying customer, now the first thing is to see if you can’t reset/change the password which sometimes kicks it backs into life.