my email is saying password is wrong and won’t reload on my phone ....again! is this due to the data corruption?
can admin/moderators please help me reset it
Go to Answer
What happens when you try and login too https://my.virginmedia.com/my-apps/email/mailbox ?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Found this answer helpful? Share it!
It doesn’t refresh and says there’s an error with passwords
I’ve managed to get back on now but it’s not receiving or sending emails
I can do it off this link just not my phone app now
I’ve been on text message with virgin but to no avail
Good Afternoon @Skelly72
I have just had a quick look into this, I have enabled the mailbox please could you try again?
Seems to be ok now
why does it keep doing this
has my account been compromised do you think
Can you do a malware scan on all your devices and also change your password to a unique one that you've never used before.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Getting a bit fed up with this now
I cannot send emails from my account
Can you please confirm if this is still an issue on the app on your phone, or if you're able to send and receive going directly through webmail?