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Ntl email hacked so want to shut it down

For a while now I get lots of emails on my ntlworld account which mean it’s been hacked ,I want it closed ,spoke to someone from virgin a while ago about it but nothing has happened 

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Re: Ntl email hacked so want to shut it down

Thank you for your post Dannyg23 and welcome to our community.

 

Could we please confirm if this email address is attached to an active Virgin Media account? 

 

Let us know so that we can advise further if needed.

 

Thank you, Emily.

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