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Megatone
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Ntl Email address

How can I delete my old ntl email address ! It was hacked into some time ago and I now have a new gmail address but I can’t seem to change it on my virgin media account ! Tried calling them and got nowhere as it seems it’s my primary email address  and can’t be deleted ! Is this true ! 
 I still get a lot off spam messages to the ntl address and really want to delete it ! 

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Zak_M
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Re: Ntl Email address

Good morning @Megatone

 

Welcome to the forums and thank you for taking the time to post. 

 

If the email address is a primary email address we are not able to get it deleted unfortunately. 

 

Kind regards,

Zak_M

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