Recently I have stopped receiving legitimate emails from a specific sender.
The email extension is @coaa.co.uk . The sender has tried 3 different email addresses all ending in @coaa.co.uk and non are delivered to me.
I have checked my blacklist, there is nothing at all in there.
It doesnt matter if its, iPhone mail, Virgin Webmail or outlook, all the mails never arrive.
Having spoken to a customer services advisor this morning at length, she was very unknowledgable about the situation or a solution and just keps saying it would be in Spam/Junk mail folder, which it isnt.
I have had emails in the past (2018 being one of the last) and I think I have missed quite a few.
Im getting really frustrated now, the sender says he has lots of @ntlworld.com (mine) and virginmedia accounts which are not experiencing this problem.
Anybody have any suggestions, or Virgin people look into this for me.