Not receiving emails from one email address

[Ihawksey71]

I haven't received an email from anyone from work with the @works email address for 2 weeks now, they are receiving mine and are definitely replying but they're not getting through to me, all other emails are fine, I haven't blocked them either. 

[Ayisha_B]

Hi 👋, @Ihawksey71

A warm welcome to our Community Forums and thank you for your post 🙂

I am sorry you're not receiving emails from your work mail account. I can appreciate that isn't ideal at all!

Assuming you've checked your junk/spam mail right?

Does the sender receive any non delivery report at all when they send you mail?