Due to the terrible service I won 6 months free VM from CEDR.com - via the ombudsman.
Although VM have stated they have credited me. They have taken (AGAIN) more money from my account. I can never, ever contact them, to sort out why they take too much, and despite my d/d too early!! They have seemingly barred me from logging in as when I fill in the correct details, VM website says NO! So I ask to reset and VM website says 'Oops, something is broken! This always happens and for a communications company is embarrassing for VM
So is my only option to go to CEDR again? Legal said I'd a 100% case against them but CEDR first. So social awareness - DO NOT GO NEAR VM UNLESS ONLY CHOOSE AND BE AWARE
(If there was another broadband provider, I'd NEVER have anything to do with VM. Be warned)