For no reason today I have no Virgin Email connection, Gmail working fine, all I get on Virgin mail is blue screen and 'connection error' message
This can usually be fixed by clearing the browser cache and deleting cookies relating to Virgin Media Mail. Alternatively use a different browser or an in private/incognito window to bypass the cookies.
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Correction to previous message, is still faulty, initially could read incoming mail but realised my contacts list had gone, the rest, spam etc showed http error 400, briefly now the blue screen has returned, so still wanting assistance please
Clearing the cookies appears to have cured it, at present mail is performing as it should, I have turned on 'clear cookies and site data when you close all windows' dont know the consequences but looking at the list of accumulated cookies from sites visited a long time ago most are just clutter, thanks for assistance