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No email for over 3 weeks

SmoggyAli
Tuning in

My ntlworld email account is still not working over 3 weeks now,all folders have gone it won’t let me save a password or change imap settings from ntlworld to virginmedia it says imap credentials are invalid.

1 REPLY 1

Jodi_S
Forum Team
Forum Team

Hi SmoggyAli,

Thanks for posting. We do apologise for any inconvenience caused. Our team are aware of this issue and are working flat out to restore our customer emails. We do appreciate your patience with this matter.

Kind regards Jodi.