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brack
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No email blueyonder

I lost my email this morning. I also can't access emails on virgin media. Message says

"Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."

I tried deleting account on my computer and then adding an account, but this came up with

"Unable to verify account name or password"

Help.

Ian

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Gareth_L
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Re: No email blueyonder

Hello brack

Thanks for your post 

Sorry to read the email account is no longer available

Before I have a look at this, I just need to ask if you are still an active Customer with Media Services?

Gareth_L

 

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brack
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Re: No email blueyonder

Hi Gareth,

Yes active subscriber.

Have phoned Virginmedia but no solution yet.

Ian

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brack
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Re: No email blueyonder

Problem solved, suspicious activity on my account, someone tried to set up email forwarding. The tech dept shut down account and then sent an email telling me this. DUH!

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Beth_G
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Re: No email blueyonder

Hi there, 

 

I'm sorry to hear that suspicious activity was detected on your account, although I am pleased that the issue has now been resolved for you.

 

If you need anything else or further help please don't hesitate to get back in touch.

 

Beth

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