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No access to emails AGAIN:(

Joining in

Hi all,


About mid afternoon yesterday my access to my email went down again. I can't access via Outlook or via myvirginmedia website and webmail. On the webmail / myvirginmedia / mail.virginmedia it comes up with a message that my email account has been blocked. This is after only having access to my emails after almost a month of it being down. Please can someone help!!!


Very Insightful Person
Very Insightful Person

Have you followed the detailed instructions set out in the mailbox locked on screen message?

Wait 30 minutes after changing the password and generating an app password before trying to access the account again.


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Yup tried this. No luck:(