Menu
Reply
Street1972
  • 4
  • 1
  • 0
Tuning in
691 Views
Message 1 of 5
Flag for a moderator

No access to email

Hi

I haven't been able to access my emails on my laptop for weeks now.  Can you please tell me how I sort this out.

Thanks

 

0 Kudos
Reply
DJ_Shadow1966
  • 7.1K
  • 1.36K
  • 2.01K
Very Insightful Person
Very Insightful Person
684 Views
Message 2 of 5
Flag for a moderator

Re: No access to email

Hello

How are you accessing emails it is via webmail https://my.virginmedia.com/my-apps/email/mailbox or using a 3rd party tool like outlook, thunderbird etc.

Do you get any error messages, if so what are they ?

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Street1972
  • 4
  • 1
  • 0
Tuning in
675 Views
Message 3 of 5
Flag for a moderator
Helpful Answer

Re: No access to email

I'm trying to access it via the virgin media website, my emails. I get a message 400 bad request. That link you've given me works on my phone but not on my laptop.

0 Kudos
Reply
用心棒
  • 5.94K
  • 667
  • 2.06K
Very Insightful Person
Very Insightful Person
647 Views
Message 4 of 5
Flag for a moderator

Re: No access to email

Consider either use your web browser's privacy / incognito mode (by pressing either Ctrl + Shift + N or Ctrl + Shift + P) or clear cached data and cookies set by Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Street1972
  • 4
  • 1
  • 0
Tuning in
380 Views
Message 5 of 5
Flag for a moderator

Re: No access to email

Thank you, this worked 😃

0 Kudos
Reply