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cjuliejohnson
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No access to email

I'm getting the message 'mailbox unavailable' on one of my email addresses.

coenoby
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Message 2 of 10
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Re: No access to email


@cjuliejohnson wrote:

I'm getting the message 'mailbox unavailable' on one of my email addresses.


There has been an ongoing problem with Virgin Media's email service for a while now. See here for details https://community.virginmedia.com/t5/Email/Webmail-403-Mailbox-Unavailable-errors/td-p/4294661/page/... 

One of the Forum Team (Virgin Media Employees) will contact you via this forum and get the necessary details from you to get the issue sorted. In the meantime do not post your email address here.😉

Coenoby

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Paul_DN
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Re: No access to email

Hi cjuliejohnson,

 

 

Thanks for reaching out to us in our community, I am sorry you are unable to access your emails, I would like to get this resolved for you, I will send you an invite into a private chat shortly, please click on the purple envelope to accept.

 

Regards

 

Paul.

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coenoby
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Message 4 of 10
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Re: No access to email

Quite a lot to redact in this post!

Thanks

John

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cjuliejohnson
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Re: No access to email

I’m trying to reply to a VM person  what am I doing wrong?

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coenoby
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Message 6 of 10
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Re: No access to email


@cjuliejohnson wrote:

I’m trying to reply to a VM person  what am I doing wrong?


Posting email addresses and personal details on the internet is definitely not a good move. Scammers and spammers keep an eagle eye out for such information and your accounts may already be compromised.

You should have used the Private Message function to reply to VM.

Click on "Post Options" and then "Edit" and take out your email addresses and account number.

Coenoby

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cjuliejohnson
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Re: No access to email

Thanks it looks like it gone, how do I reply to Paul?

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Anonymous
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Message 8 of 10
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Re: No access to email

WOW people are not too smart.

@paul_DM your post being in public and not PM has lead to a GDPR breach.

User publicly posted Account number, Area Code, Email addresses, Sort code and DD amount.

Pretty such that would be enough information to do some real damage to someone's finance and identify

Take care people. Never most PM in public

 

I've deleted the post

coenoby
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Message 9 of 10
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Re: No access to email


@cjuliejohnson wrote:

Thanks it looks like it gone, how do I reply to Paul?


The Moderators have removed it thankfully,

To send a PM to Paul, hover over the picture Icon beside his post and you will see a pop up screen which includes a link to "Send a message". He has also (in post 3 0f 😎 sent you the message "Thanks for reaching out to us in our community, I am sorry you are unable to access your emails, I would like to get this resolved for you, I will send you an invite into a private chat shortly, please click on the purple envelope to accept."

Coenoby

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Paul_DN
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Message 10 of 10
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Re: No access to email

Hi Andrew,

 

Thank you for coming back to me with an update, really glad to hear you now have access to your emails.

 

Regards

 

Paul.

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