No access to email and can’t reset

[House16]

My primary email account isn’t working and says my email isn’t recognised when I try to reset my password 

[Sabrina_B]

Hi @House16 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies you have had issues with your email password. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.

Sabrina