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mmg1960
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No access to blueyonder e-mail on my computer since March

I’ve had no access to my blueyonder.co.uk e-mails since March on my computer.  (they come through on my mobile). Please help resolve yellow sign in message “you’ve entered wrong username or password” - I changed my password end of March but still no joy. Thank you. 

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Chris_W1
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Re: No access to blueyonder e-mail on my computer since March

HI mmg1960, can you change the password again please to see if anything changes and use a different browser to see if anything changes. ^Chris 

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mmg1960
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Re: No access to blueyonder e-mail on my computer since March

Thanks for getting back Chris - much appreciated. When I type in www.virginmedia.com email it takes me to Yahoo who want me to allow access (which I haven’t any inclination to follow through with) . The Google Search takes me directly to official Virgin Media page and when I bring down email tab and click on ‘Forgotten password’ (in order to change it)  my username (blueyonder address) it is no longer recognised. 

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Chris_W1
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Re: No access to blueyonder e-mail on my computer since March

We will send you a private message MMG1960 - Chris 

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