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Highfield71
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No Incoming Virginmedia Emails

All my emails and contacts disappeared. I can send an email but cannot receive one. Ive changed password in case its been hacked and checked the settings and they are all correct

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用心棒
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Re: No Incoming Virginmedia Emails

What device, operating system, email client is the issue occurring on?

Are you seeing an error message on receive?

If you sign into webmail are there unread emails there?

 

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Highfield71
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Re: No Incoming Virginmedia Emails

Hi, tried on my iPad and also logged in to my account on my laptop but it’s the same

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MissPasko
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Re: No Incoming Virginmedia Emails


@Highfield71 wrote:

All my emails and contacts disappeared. I can send an email but cannot receive one. Ive changed password in case its been hacked and checked the settings and they are all correct


Do you mean you have logged into webmail and gone into the settings (picture 1) and checked for autoforward / filters / blacklisting (picture 2).  Are there any instructions that you do not recognise?

When you send yourself a test email from a different address (or even your virgin email address) do you get any bounce back or error message?

Settings button.JPG

Filter.JPG


~ ~ ~ ~ ~ ~ ~ ~ *\o/* ~ ~ ~ ~ ~ ~ ~ *\o/* ~ ~ ~ ~ ~ ~ ~ ~ *\o/* ~ ~ ~ ~ ~ ~ ~ *\o/* ~ ~ ~ ~ ~ ~ ~ ~

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