Re: New look Welcome screen - Can't access my secondary account
15-12-202112:40 - edited 15-12-202112:44
Encountered this problem yesterday with 'My Virgin Media'. Welcome page contained no text just background images and shapes of buttons/icons etc. This morning showed some text on the welcome page but links beyond that were slow or unresponsive. Just the usual, unfortunately, of VM deploying something that is broken or only part-working.
If you just want access at the moment to get emails via webmail, I have just tried email directly via the specific email link from the top RHS of the virginmedia.com web page (or very top RHS of this community forum page) and that seems to be unchanged and working if that helps any until VM sort it out.