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Kenwood
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New Email Mailbox Problems

I’ve been trying for a few weeks now to add a new email mailbox.

The initial attempt proceeded beyond the selection of the email address, but the process did not complete.

Subsequent attempts to try again keep telling me that the email address is not valid. Mail tester.com say the email address is in use, but I presume it is from my first failed attempt. I have even tried to using variations on the email address which are shown as clear on mailtester.com, but the process keeps failing. I have tried the process on both laptop and iPad, but neither seems to work.

I see others have previously had similar problems.

Any assistance would be appreciated.

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Melissa_F
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Re: New Email Mailbox Problems

Hi Kenwood,

 

Thanks for your post and welcome to the community.

 

Apologies you're having some problems setting up a new email account. I can appreciate it's frustrating and I'd like to help you.

 

I'll need to take some details from you, so I'll pop you a private message now.

 

Speak to you there.

 

Thanks

 

Melissa

 

 

 

 

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