Need to get hacked ntlworld email account deleted

[hughflynn]

I would be grateful if a moderator could private message me about deleting an old ntlworld.com email account. Yesterday I noticed from my email software that the password had been changed. This coincides with me receiving on the nil world email address 2 of those blackmail email threats. I have not been a Virgin Media customer for over 2 years, but would really appreciate the help in deleting the account in case one of the hackers is using the email address for gain. Thanks.

[John_GS]

Hi @hughflynn 

Thanks for posting and welcome to the community.

I am sorry to hear of the email issue. Normally we'd send this link but you did confirm via Twitter that you'd already tried it.

I'll send you a PM now to help further.

Best wishes.