I've not been an account holder for 4 1/2 years, the account I'm trying to close is firstname.lastname@example.org
No wonder you get spam, if you post personal details on an open forum. I have asked the moderator to edit your post. Also, the normal action on this forum is to start a new thread. So that each person gets individual attention and can mark it as solved. Good luck.!
After 9 years with VM I ended my contract in June 2019 but my virgin.net account is still active. I have had very unpleasant spam and am concerned that my account may be hacked in the future. I would like it closed pleased but can't find a way of doing it myself.
Sorry to hear that you've been sent some unpleasant spam JM11, we can raise an IT ticket to get this done but we would need to take information via a private message to get your email address closed down.
I will drop over a private message for the details, please respond and we can get this looked raised and deleted for you.