Virgin Media Community

[LAlex1]

Hi,

I have an old ntlworld email account that I need help with deleting, as isn’t in use and I seem to be having problems with scammers on it.

I am not sure of the log in details apart from address as I created the account a long time ago, and the original account should be closed.

I would appreciate help in getting email deleted.

Many thanks,

L

[coenoby]

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@LAlex1 wrote:

I would appreciate help in getting email deleted.

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One of the Forum Team (VM staff who support this forum) should be contacting you via this thread in the next day or so. They should be able to help you with that.

Coenoby

[Ashleigh_C]

Hi there @LAlex1 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry to hear that you have faced this issue regarding your email address. I would be happy to look into having this email removed for you. 

I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.