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NTLworld email sound alert

BEF
Up to speed

Hello, Can someone guide me to where I can turn-on sounds for email alerts please. I use Mac with VM @ntlworld.com. THANKS

 

5 REPLIES 5

Graham_A
Very Insightful Person
Very Insightful Person

@BEF  There is a setting under the basic settings of VM webmail to show desktop notifications for new email.

As far as I know any associated sounds would be a function of the browser that you are using rather than a VM setting.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Cardiffman282
Super solver

I don't know Macs or whether you have VM emails routing through the email app but this might help. 

CANCEL VM here: https://www.virginmedia.com/help/leaving


COMPLAIN to VM here: https://www.virginmedia.com/help/complaints


DEMAND COMPENSATION from VM here: https://www.virginmedia.com/help/billing-and-payments/automatic-compensation

DEMAND YOUR VM CALL RECORDINGS here https://www.virginmedia.com/help/dsar-faq

BEF
Up to speed

Hi all, Have found this attached screenshot but It is very complex and I don't see anything to do with sound alert in Mail?change server settings in Mail on Mac.png

Graham_A
Very Insightful Person
Very Insightful Person

@BEF Have a look at the link posted by the other respondent.  For convenience repeated here: https://support.apple.com/en-gb/guide/mail/mlhlc8ab2bf1/mac

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

BEF
Up to speed

Hi, I was unable to work it out using my Mac computer so I tried via my iPhone 14. Which is fine for what I need. I haven't worked out yet why only some incoming emails play the alert and some don't...