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HelenS2
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NTLworld email not connecting to server

I have on old ntlworld email address and have always used Mozilla Thunderbird. Recently I have not been able to send or receive any emails in Mozilla Thunderbird. Instead I get a message saying 'Connection to server pop3.ntlworld.com timed out' - can anyone help me connect to the server please? 

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Sololobo
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Re: NTLworld email not connecting to server

Do you have a current Virgin Media broadband account?

If yes then the client email settings for Thunderbird can be found here:- https://www.virginmedia.com/help/virgin-media-mail-how-to-use-email-with-mail-clients

 




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Graham_A
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Re: NTLworld email not connecting to server

Before making any changes check what happens when you try to sign in via the VM webmail interface.

https://mail2.virginmedia.com/

Also can you confirm that you have a current VM broadband account and that the email address concerned is linked to it.

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