NTLworld email hacked

[Emma40]

Hi,

I have an old ntlworld email account that says been hacked. They have also changed the password to the account! As I don’t have a virgin media account number, please could someone contact me about deleting the email account.

Thanks 

[Daniel_Et]

Hi @Emma40 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're really sorry to hear about what's happened 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel