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chrisdfsnow
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NTLworld.com email address

could someone help please,

My wife's phone has died, she needs to get a new one. She can no longer access her NTLworld email as we have no way of creating a new password. the email account is still active but we need to link the  email account to our virgin media account (Long story, i was set up as a 'new' customer instead of her renewing)

 

 

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Martin_N
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Re: NTLworld.com email address

Hi chrisdfsnow,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you're having. 

 

I can see you're speaking with a colleague of mine. They will be able to assist further. 

 

^Martin

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