What the heck has happened to my Ntlworld Virgin media mailbox access?
For 3 days now I have been getting the 'mailbox unavailable try in an hour or contact support' message. I have done all this and reported it twice in 24 hour apart. Apparently a trouble ticket has been raised but no resolution yet and no explanation. This service is beginning to suck.
Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts.
If that hasn't unlocked your account after waiting 15 minutes post back and the VM Forum Team should be able to help you further.
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Sorry to hear you are having issues currently when trying to access your mail box. We can understand your concern and want to do our best to help. Is the issue still ongoing today? Have you tried the great advise given by @Graham_A?