My NTLWorld email has been hacked and I'm unable to change the password.
I have tried to login via webmail to change the password but it tells me my user credentials are incorrect. Is there anyone that can help as the hacker is ow making their way through my accounts linked to my email and using my email to send SPAM emails. They are also using my email to set up new accounts.
I have text the Virgin helpline as advised to do by the help guide, but I'm not getting a response.