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alicebrand88
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NTLWorld Email Hacked

My NTLWorld email has been hacked and I'm unable to change the password.

I have tried to login via webmail to change the password but it tells me my user credentials are incorrect. Is there anyone that can help as the hacker is ow making their way through my accounts linked to my email and using my email to send SPAM emails. They are also using my email to set up new accounts.

I have text the Virgin helpline as advised to do by the help guide, but I'm not getting a response.

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Gareth_L
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Re: NTLWorld Email Hacked

Hello alicebrand88

Let me get this sorted as quick as possible for you 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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Gareth_L
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Re: NTLWorld Email Hacked

Hello alicebrand88

Thanks for those details and the email address "which was needed"

This is due to be closed in the next 7 - 10 days 

You can check if its been closed by going to mailtster.com

Anything else you need at all

Pop back on here

Gareth_L

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