Virgin Media Community

[debdoc]

Hi,

I’ve been unable to access my ntlworld email account all day, when I try to log in through virgin media web page, it says my mailbox is unavailable, try again in 1 hour, but it’s been all day now.  This email is my primary email on my virginmedia account so it is important that I regain access to this email account. 

thanks

[Lee_R]

Hi @debdoc thanks for posting and welcome to our community.

I am really sorry to hear you're currently unable to access your email address.  I would like to help you resolve this issue.  I am going to send you a private message.

Regards

Lee_R