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NTL world emails not

Joining in

My NTL world emails have not been working since 25 April every time I try and login it says server error and when I called up there just asked me to change my passwords we’re not getting anywhere very fast please can someone help as I’ve had access to these emails for the last 15 years and they just seem to of stopped working over night 


Alessandro Volta

Did you change the password as suggested, or was there an error message when you tried? 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Forum Team
Forum Team

Hi @robin-gill1 👋.

Thanks for reaching out to us. Apologies with the issues that you are having with your emails. I would like to bring you in to a private message so that we can look into this for you. Please look out for the envelope on the top right of your screen, or if you are using a mobile device then it will be located under your profile icon.

There are a couple of questions to answer so that we can resolve this for you.