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dward09 · ‎24-12-2022

My old NTL email account, supposedly closed about 3 years ago, has evidently been hacked, as I am receiving many subscription emails from this account, (forwarded to my current Gmail account)

I used to have NTL cable broadband, but have not for the last few years. I do currently have Virgin mobile sim (which is registered under the Gmail address).

Is it possible to get all the NTL accounts closed please ?

Graham_A · ‎24-12-2022

@dward09 The VM Forum Team staff should be able to arrange this for you. They will respond to this thread to get details from you. However, given the holiday period it is likely to be several days before they do so.

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Chris_W1 · ‎27-12-2022

Hi dward09, thanks for the message and welcome back to the forums.

I am sorry to hear that the email has not been deleted and will send you a PM so that this can be looked into further.

Kind regards, Chris.

Chris_W1 · ‎28-12-2022

Hi dward09, thanks for the message.

Thanks for PMing us over the forums and we're happy that this is on the way to becoming resolved.

Chris.