on 26-06-2023 11:27
Can a member of the Forum Team please contact me as soon as possible? I am an ex VM user but still have my ntl email address. This has recently been hacked and I need it removed, but have been unable to find a way. The hacker has sent me threatening emails and has been able to access and hijack my Facebook account and I have now changed my contact details on all my apps, but am concerned that I may have forgotten about or overlooked one or two.
Answered! Go to Answer
on 26-06-2023 11:39
Hello AaBains.
Thanks for taking the time to get in touch with us on our community. I'm really sorry to hear about your email being hacked.
I can get this closed down for you from here.
If you don't mind, I will need to send you a private message to take some details.
If you can check the Logo top right of your screen that would be great.
Regards
Gareth_L
on 26-06-2023 11:39
Hello AaBains.
Thanks for taking the time to get in touch with us on our community. I'm really sorry to hear about your email being hacked.
I can get this closed down for you from here.
If you don't mind, I will need to send you a private message to take some details.
If you can check the Logo top right of your screen that would be great.
Regards
Gareth_L
on 26-06-2023 13:28
Thanks for your time today AaBains.
Just wanted to update the thread.
The email address is now deleted and no access is possible any more.
If you need anything else, please let us know.
Gareth_L
on 26-06-2023 14:36
Thank you Gareth - you responded very quickly and resolved the issue for me. I have added a thank you message to the forum and urged anyone with the same problem to get in touch with the Forum Team and ask for assistance.