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rm2help
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NTL email hacked and I cant access it

someone hacked my email sent me nasty emails and changed my pw so I cant log in I worry what they have done since they had control. How can delete account and find out what they have done - so I can protect myself

 

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Melissa_F
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Re: NTL email hacked and I cant access it

Hi rm2help,

 

Thanks for posting and welcome to the community.

 

I'm really sorry that you've had your email hacked, especially receiving nasty emails. I can understand that you'd like this taken care of as soon as possible. 

 

Whilst we're not able to see what has been done with your email address, I can certainly help you get this deleted to prevent anything further happening if that's what you'd like.

 

I'll pop you a private message now to get your details.

 

Thanks


Melissa 

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Melissa_F
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Re: NTL email hacked and I cant access it

Thank you for your details.

 

I've now raised this to our IT team and they will have this deleted for you. 

It can take 3-5 days for them to do this, but usually it's a lot sooner.

 

I'll let you know when it's done.

 

Thanks

 

Melissa 

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