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NTL email account password change

I havent been a VM customer for about 2 years but continued to use the ntlworld email address.  

This has now been hacked and I need to change my password as the hacker is using my account to sign up for things.

Can anyone help me please?

 

 

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Re: NTL email account password change

If you cannot change the password by the normal methods eg:

Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts.

or via the forgotten password link then there is no other way of doing it as you are no longer a customer.

The VM Forum Team will be able to ensure that the account is fully deleted for you, as should have happened 90 days after you ceased to be a customer.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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