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PeteW2
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NTL email account locked.

Midway through this morning my NTL email locked & said needed updating.

This was on all devices ; phone/ Ipad & laptop

Put in password which I knew was correct - nothing 

Came on here and saw advice to change password & how 

Done - nothing 

Getting the following message - any suggestions ?

Thanks 

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

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PeteW2
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Re: NTL email account locked.

Sorted
Changed password another twice before it all started working
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