As a U3A local administrator (University of The Third Age) you send out bulk emails at intervals.
Your VM posting history suggests that you are a current VM customer – yes/no?
To help the Forum Team when they pick this up, can you clarify the following -
1. How many U3A emails do you send at a time - and frequency - weekly/monthly etc?
2. Do you send these using your Home VM email address via Webmail, or, an email client such as Outlook via VM?
3. If not as in 2, which email service do you use? The IP address quoted is for a hosting service in Leeds.
4. Two emails to ntlworld.com addresses are bounced back. Do you have any other addressees with virginmedia.com, blueyonder.co.uk, or virgin.net addresses? If so, do these get through?
5. How do you maintain your circulation list? Wait for the addressee or a relative to tell you to remove them – or what?
6. Are you aware that individual recipients could accidentally or deliberately reject all incoming emails from a given address? For example by setting up a “Reject with reason” filter in VM Webmail?
Wait here for the Forum Team to respond.