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charlieb558
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NTL World email

Hi, 

We used to have an old Ntlworld.com email address and I can no longer get access to it. 

Is it possible to get temporary access? When I first set up an Apple ID I used that email, its still my user name and now my Childs password reset has been sent there and she's locked out. 

Please please help...

 

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Anhelyna
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Re: NTL World email

Before any help can be given - there's one very important question that need to be answered :-

Are you a Virgin Media User ? i.e. do you have a current VirginMedia account ?

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charlieb558
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Re: NTL World email

Hi, 

 

Yes I am a Virgin Media customer. 

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Forum Team
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Re: NTL World email

Hello charlieb558, 

Welcome to our community forum page, it's great to have you on board. 

I'm very sorry to hear that you haven't been able to access your ntlworld.com email address and I have sent you a private message so we can get this sorted out for you right away. 

You can access your private messages by clicking on the purple envelop which will be located at the top right hand side of your screen. 

Regards, 

Dean C

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