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richieedwards1
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NTL World Email

I need to change the password on my @ntlworld email address. When I search online it tells me to log into 'myvirginmedia', when I try to do that it says that my ntlworld address isn't recognised. Can anyone offer any assistance please? Thank you

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coenoby
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Re: NTL World Email

For the benefit of the Forum Team and VIPs, I have already replied to the OP on their other thread here https://community.virginmedia.com/t5/Email/NTL-World-Email-Account/m-p/4391792/highlight/false#M2022... where the OP has  requested that the email address needs to be deleted.

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Zak_M
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Re: NTL World Email

Good Morning @richieeedwards1 

 

Thank you for taking the time to post on the forums. 

 

I have just had a look at your other post and can see that you are no longer a virgin media customer. 

 

After 90 days of not being a virgin media customer your email address is liable to be culled, there is nothing that we are able to do regarding that. However if you would like us to delete the email address then we are able to do that for you, 

 

Please do let us know how you would like to proceed. 

 

Kind regards,

Zak_M  

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