on 20-03-2023 16:34
Hi, I have an old ntlworld email address that has been hacked and is been used to steal my details and take over accounts. I urgently need your help to shut this email address down as i can no longer access it on VM as I am no longer a customer.
on 21-03-2023 16:41
Hi zero9877,
Thanks for your post and welcome to the community.
Sorry to hear about the email issues, so we can get this sorted I've dropped you a PM.
The message will appear within the purple envelope icon.
Regards,
on 22-03-2023 19:55
Thanks for your cooperation over PM zero9877,
The email has now been removed for you, if you do have any further queries then don't hestiate to contact our team.
All the best,
on 28-03-2023 11:18
All sorted now with great relief thank you.