Hi, This is driving me crazy. My XP PC has finally packed in so have bought Windows 10 PC. I need to Set up Virgin NTLWORLD email as Windows 10 MAIL account. Process seems simple. Used POP3 and SMTP as servers. Account is sync'd. Two Error messages - "Can't access this account" and "Attention Required". I don't know if the Password field required a new password or my email password so entered a new password as I haven't used my Virgin email password for years and can't remember it. If it is the email password can I change it without knowing the existing password? I wanted to try http://www.msoutlook.info/question/cannot-send-after-windows-10-upgrade but PC wouldn't allow me. Don't know what else I can tell you. Can you help me please?
Re: NTL Email Account with Windows 10 Mail Won't Work
So sorry to bother you but it really wasn't my fault. Virgin blocked my account a week ago after believing I might have been hacked. Changed Media password that I now know is the same as my Email password. You learn something new every day 😊 Thanks again.