Virgin Media Community

[Farmer17]

I can't access my online account because my email address has changed my old email address was removed account my new email address is removed Wilma removed Thank-you 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Matthew_ML]

Hey Farmer17, thank you for reaching out and a warm welcome to the community I am so sorry to hear this.

I am going to send you a PM so we can look into this.

Please look out for the purple envelope. Thanks 

[Carley_S]

Hi @Farmer17 

My apologies, my colleague is having some system issues at this time. So I will send you a private message now to get this investigate for you.